Privacy Notice

Before you begin, we want to explain in plain language what information about you we use, what for, who can see it and what your rights are. This notice is based on the Law on the Protection of Persons regarding the Processing of their Personal Data (Law 8968 of Costa Rica).

1. Who is responsible for your data

the LiveLov founding team. For any question or to exercise your rights, write directly to the person who invited you to try LiveLov.

2. What data we collect

What you give us when using LiveLov:

• Basic data: email, name, date of birth and location (province and canton).
• Your questionnaire answers about values, life goals, career, communication, lifestyle, personality, interests and daily routine, including your free-text answers.
• Personal photos and, if you wish, your Instagram username.
• Your opinions about price and how the product works, which are optional.
• The record that you accepted these documents (your email, the date and the version).

Sensitive data. The questionnaire includes questions about topics considered sensitive, such as gender orientation and identity, religion or beliefs, health and habits (for example alcohol or tobacco), financial situation and habits, and physical intimacy compatibility (without explicit questions). Many of these answers are optional. We only use them if you choose to give them.

Technical information needed for the app to work is also stored in your browser, such as your session and your answers in progress.

3. What we use your data for

• Calculate compatibility between people and show you your results.
• Show your profile to other people only according to what you chose to make visible, and only if they are a match with you.
• Review and improve the questionnaire and the algorithm during the beta.
• Research a fair price, with your optional answers about price. This does not affect your results.
• Communicate with you about the beta.
• Keep proof that you accepted these documents.

We do not sell your data, we do not use it for third-party advertising and we do not share it with anyone for commercial purposes.

4. Your consent

We process your data, including sensitive data, with your free, informed and express consent, which you give by checking the corresponding box before signing in. You can withdraw it at any time by asking us to delete your data. Withdrawing it does not affect what has already been done before you asked.

5. Who can see your information

• Other users: only what you chose to show (for example name, photos, description), and only if the system identifies them as a compatible match with you.
• Instagram and contact: only revealed if both people show mutual interest and have authorized it.
• Our team: currently, one person can see your complete answers and your photos from an administration panel to review and improve the system.
• Technical providers: we use web hosting (Hostinger) and cloud database (MongoDB Atlas) services that store your information on our behalf, and an email service to send you the access code. Their servers may be outside Costa Rica, so your data may be transferred abroad. By accepting this notice you authorize it.
• We could hand over information if a competent authority requires it by law.

6. How we protect your data and the limits of the beta

We take reasonable measures: the connection to the site is encrypted (HTTPS), the database requires credentials and the administration panel is protected with a key. Even so, this is a beta and we want to be clear:

• You sign in with a 6-digit code that we send to your email, without a password. For that reason use only your own email and do not share the code with anyone.
• Photos are displayed through hard-to-guess links, but without additional access control.
• The system has not yet gone through an external security audit.

No system is 100% secure. If an incident affecting your data occurred, we will let you know as soon as possible. Share only the information you feel comfortable with.

7. How long we keep your data

For the duration of the beta or until you ask to delete it, whichever happens first. When the beta ends, we will delete or anonymize your data, or ask for new consent if you want to keep using LiveLov.

8. Your rights

You have the right to:

• Know what information we have about you and access it.
• Ask us to correct your data if it is incorrect.
• Ask us to delete your data, at any time and without explaining why.
• Withdraw your consent.

To exercise any of these rights, write directly to the person who invited you to try LiveLov. If you believe your rights were not respected, you can also go to the Data Protection Agency of Costa Rica (PRODHAB).

9. Minors

LiveLov is only for people 18 or older. If we detect that a minor created a profile, we will delete it.

10. Browser and third-party services

We do not use advertising cookies or third-party tracking tools. We store your session and your answers in progress in your browser so you can continue later. Our pages load fonts from Google Fonts, which may send your IP address to Google.

11. Changes to this notice

If we change this notice in an important way, we will ask you to accept it again the next time you sign in. The update date appears at the top of this page.